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Holistic Approach to eCommerce

Knowing and understanding every aspect of eCommerce is how we provide KPI driven custom built programs developed for optimal consumer experience and revenue growth opportunities. Increasing key aspect of your online business such as the consumer experience, your Net Promoter Score, a higher consumer lifetime value will generate revenue growth.

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CONTENT

Content Mgmt.

Product Info Mgmt.

Asset Mgmt.

Influencers Sourcing

Personalization

MARKETING AQUISITION

Display/Retargeting

Social

PPC

SEO

Affiliate Marketing

Mobile

SELLING

E-commerce Platforms

Mobile Commerce

Global

Hosting/Performace

ORDER MANAGEMENT

Online

Ticket Control

Internal CRM mgmt.

Omnichannel

Global

IN-STORE

Hybrid Wholesaler to Retailer

Brand Ambassador

Programs

Sales Enablement

Mobile

FULFILLMENT

Warehouse Mgmt.

Shipping Logistics

Global

Returns

PLANNING SOURCING

Licensing IP

Manufacturing

Inventory Planning

Supply Chain

ERP

Wholesale

USER EXPERIENCE

UX/Usability

Cross-Channel Experience

Site search/Navigation

Reviews and Ratings

Personalization

MARKET RETENTION

Retention Contact Center

Funnel Strategies

CRM

Loyalty

Personalization

MARKETPLACES

Amazon

Google Shopping

Facebook Marketplace

Retailer

Niche/Vertical

PAYMENTS

Online Payment Processing

Mid/High Risk

Chargeback Management

Mobile Payments

Global Payments

Fraud Prevention

CUSTOMER SERVICE

Omni-Channel Contact Center

Customized Programs

Call/Contact Center

Online/ Live Chat

Social

Customer Satisfaction

ANALYTICS & REPORTING

Attribution

Reporting

Business Intelligence

Big Data

Get Plugged In

BDP Call Center, owned and operated by BIGDOG PAYMENTS, provides a high-quality customer service experience with well-educated and well-spoken North American agents. With over a decade of experience in outbound and inbound customer service in many verticals, BDP Call Center provides a superior solution.

Affiliate Marketing Customer Service

Result Driven!!

Boost revenue by utilizing BDP Call Center’s order recapture and lead generation campaigns by contacting web partials, abandons, calling, qualifying leads and cross-selling.

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Merchant Accounts

Need credit card processing? We provide merchant accounts from leading U.S. and offshore banks. Let us show you how easy it is to get started.

Fraud Monitoring

Cyber-crime is a multi-billion dollar industry threatening your company's hard-earned revenue. Merchants and banks trust BIGDOG PAYMENTS to secure their processing from potential threats.

Personalized Service

We offer a wide range of complimentary services ranging from chargeback handling to customer support. Streamline your business and maximize your potential.

Risk Management

Fraud & Loss Prevention
Portfolio Management
Card Association/CISP Compliance
Underwriting
Monitoring

Payment Processing

Merchant Accounts
PCI-Certified Gateway
Analytics
Disputes Management

Process Management

Business Process Workflow
Supply Chain Management
Customer Support
Email Templates
TFNs & IVRs
Project Management